"Working in Parts is all about providing an excellent service for not only our ‘front of house’ customers but also our Workshop Technicians. A day in the life of Parts can be from stock checking, booking in the daily parts delivery and arranging for Parts to be returned to the Manufacturer if required. We have daily contact with our Manufacturing partners as we need to be kept up to date with any changes that may affect the service we provide. Amongst all of this, we are also responsible for ensuring that our product displays in the showroom are priced correctly and are clearly visible.
We also have to provide an efficient service to our Trade customers, which is mainly via email and telephone. These trade orders then get delivered to our customers via our Parts van ensuring that they also get the quick service that they need to run their businesses!
The great thing about being in Parts is that you work closely with lots of other departments within the dealership and most of all we have a lot of fun nights out such as Karting and Driving Days!"
Parts Manager – Porsche Centre Solihull