Saturday Receptionist/Host

Share

Contact
Rita Law, HR & Facilities Manager
Hours
Part Time
Location
Sytner Chigwell BMW
Closing date
23rd May 2019

Job description

Sytner Chigwell has an exciting opportunity for an experienced, confident and customer service orientated Receptionist/Showroom Host to join their team immediately.

It’s a part time position, working every Saturday plus flexibility to cover other days in the week when required. 

Key responsibilities include (but are not limited to):

  • Meeting and greeting customers into the dealership across all departments;
  • Answering telephone queries and directing calls to the correct department;
  • Logging customer enquiries that come through the Sytner/BMW portals;
  • Hosting our customers while they wait at the coffee bar, whilst maintaining Sytner and brand standards;
  • Ensuring that all calls into the business are answered in a timely, professional and confident manner;
  • Undertaking administrative tasks as and when required. 

Who are you?

As the first point of contact for our customers whether they walk into our showroom, or pick up the phone, you’re someone who understands that our customers have high expectations and have a varied range of needs and demands. You have exceptional interpersonal skills and are able to adapt accordingly in order to build rapport. Delivering the very best levels of customer service is at the core of what you do. You pride yourself in going the extra mile at all times, ensuring our customers are as important to you as they are to us.

This is a fast-paced position suited to someone who isn’t afraid of hard work. Given the unique nature of the role, experience as a Receptionist/Showroom host within the automotive industry is desired, although not essential if you are able to evidence that you can handle pressure in a busy and demanding environment.

We’re looking for:

  • Previous reception/host experience;
  • Automotive industry experience (desired);
  • Ability to work under pressure in a busy and demanding environment;
  • Excellent customer interaction skills and personal presentation are essential;
  • Ability to be self-motivated as well as working closely in a team

Why us?

As well as being a top performer in the BMW/MINI Dealer Network, Sytner Chigwell is part of the Sytner Group, the UK’s largest and leading retailer of prestige cars representing over 21 of the world’s most desirable vehicle brands, in over 140 dealerships across the country.

At Sytner Chigwell we are incredibly committed to being the best company to work for and can confidently say that our success is driven by our team of exceptional individuals who strive to be the best.

Our one team company ethos is at the heart of our business, and we are constantly striving to delight our customers at every opportunity. Our customers are very important to us and we want only the very best people looking after them. You will be joining a successful and established team who enjoy working together to be the best at what we do. We want to be famous for the way we care for our customers and if you'd like to be part of that, we'd love to hear from you. 

To apply, please send a covering letter, explaining why you’re the right person for this role, as well as an up to date CV (saved in Word or pdf format only as we are unable to open other file types)


More about Sytner Chigwell BMW

Sytner Chigwell BMW

Langston Road
Loughton
Essex
IG10 3UE

020 8418 7600


Apply online now

Do you need any help with your application? Click here to find out more.


Your address


Additional information


Terms

I certify that all information provided in this form is true and correct to the best of my knowledge. I realise that false information or omissions may lead to dismissal without notice.

The Sytner Group will use the information provided on this form to process your job application and may use a third party provider to undertake psychometric screening as part of the recruitment process.

We take the privacy and security of your data seriously. All information provided will be stored and processed in line with our data protection policy and is protected under provisions of the Data Protection Act 1998 / GDPR 2016/679. If your application is unsuccessful we will delete your personal data from our systems within 1 year of application. Please email hradministration@sytner.co.uk if you would like to request your data be deleted sooner.



Benefits and Rewards

As well as being surrounded by a supportive team, there are plenty of fantastic tangible benefits available to Sytner Group colleagues. From collleague car purchases, to childcare vouchers; find out more about the benefits of working for the UK’s biggest prestige car retailer.

Read more


Need help with your application?

Please click the link below to read our frequently asked questions. If you do not find the answer you are looking for then please contact us for further assistance.

Read our FAQs