Managing over 300,000 customer interactions annually, from phone calls to live chat, being the first point of contact delivering an exceptional customer experience.
The Contact Centre incorporates three disciplines, Inbound Reservations, Customer Retention and Digital Sales all of which are dynamic in their own elements.
The three teams support all of our BMW/MINI Centres across the country working various flexible shift patterns to support the business and the teams.
Are you looking to build your career with The Sunday Times BEST BIG Company to work for?
Our family work closely together, helping each other out, it’s a ONE TEAM effort MAKING IT SPECIAL for all our customers, internal and external.
Are you looking for a career that keeps you motivated to do your best EVERYDAY?
Do you thrive in a fast paced, growing, pressurised but FUN atmosphere?
Get in touch to find out more, please forward your CV and Cover Letter.