About the role
Sytner Harold Wood are looking to recruit an experienced and successful Service Reception Manager to oversee the department.
Reporting in to the Aftersales Manager, your primary focus will be to ensure customers receive superb levels of service, in line with brand expectations.
The role will require someone who is passionate about delivering excellent levels of customer service, who can mentor and coach their team on a daily basis, and be proactive to ensure the department anticipates the needs and demands of customer's.
This position would suit someone already in an Assistant Service Manager position, Reception Supervisor role, or a very proactive and enthusiastic Senior Service Advisor looking for his or her next career step.
Ideally you will have brand experience, but this is not essential
You will need to be a leader' of people and an ambassador for the brand and dealer group
Can demonstrate a stable career path
Someone is very willing to help and support their team.
To have a valid driving licence
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.