About the role
An exciting and rare opportunity has arisen to join our fantastic team at Sytner Newport as a SMART Repair Supervisor/VDA Estimator.
If you take great pride in the quality of your work and want to give the best standards to make our customers happy then Sytner Newport may be the place for you.
Possessing the skills required you will be able to carry out Audatex estimates, chasing insurance engineers for authorities, handling front of house activities, seeing customers, able to invoice, being familiar with using the Autoline system, recognising and up-selling additional damage and having a skill set to a standard defined by the brands we represent.
Ideally you will be used to dealing with high volumes of work, work well under pressure and be able to show evidence of time management, working to tight deadlines with confidence.
This is a fantastic opportunity to build your career with the UK's leading retailer of prestige cars. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean.
As a SMART repair supervisor, you will lead a fantastic team in delighting our customers and getting it right first time. You will be responsible for the productivity and efficiency of the department and for handing and dealing with our customers both internal and external.
Experience and understanding in all aspects , specifically dealing with Insurance claims is essential therefore you will already hold a similar position in the motor industry.
This is a sales focused role that would suit a forward thinking and people orientated person.
You must have excellent communication skills and a good telephone manner as the majority of authorisations are negotiated over the telephone.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary and bonus you will also receive a company car and benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback