About the role
At Sunningdale we pride ourselves for our great customer care. We want to be famous for delighting not only our customers but also our colleagues and manufactures. We are currently looking for a Service Advisor to join our aftersales team
As a Service Advisor you will be at the forefront of proving excellent customer care within the Sunningdale dealership. You will deal with customer requirements for service and vehicle repairs both face to face when they arrive at the dealership, as well as over the phone.
Working within a fast pace environment you will get the opportunity to not only be involved in other areas of the dealership but also build some great relationships
We will support you with your development of personal knowledge and experience in order to improve profitability, customer satisfaction and efficiency. You will have extensive training for the role which will lead you to being BMW Service Certified
You would need to show fantastic customer service skills and commitment, together with the ability to offer our customers the best advice at all times.
You'll need to be a team player and also self-motivated to achieve set targets and personal goals and enjoy working in a challenging but fun environment. You must be able to communicate effectively both verbally and in writing with your team, our customers and manufacturers.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary and bonus you will also benefits from subsidised Manufacturer car purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted gym membership and discounts with popular High street retailers.
We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback.