About the role
This role is critical to the running of a successful Body Shop. You will work directly with the Body Shop Team, Management Team, our Customers and our Manufacturer Partners.
As an Administrator you will be highly organised, accurate and able to manage the demands of multiple duties. You will be responsible for invoicing, raising job cards, body repair bookings for customers, and organising estimates and courtesy cars. An ability to prioritise and a strong attention to detail are essential.
Sytner Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Whilst you do not need extensive technical knowledge, you would ideally have some experience within a motor retailer and a basic understanding of vehicle administrative processes. The successful candidate will already have a great track record within an administrative role, and customer service. Whilst training would be provided, knowledge of Kerridge/ADP and Audatex would be advantageous.
More importantly you will be a person with high standards of customer service, a positive and effective communicator and be able to consistently adhere to strict processes. This is a busy role, requiring a committed and reliable work ethic, alongside a desire to enjoy the role and working within a great team.
Guy Salmon Land Rover Coventry is currently the most profitable Land Rover retailer within the Sytner Group. We are a big and very busy business, and you would be joining us at an exciting time as we expand the Body Shop. Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback