About the role
Guy Salmon Land Rover Northampton have an excellent opportunity for a Workshop Controller to join the friendly team.
You will have joint responsibility for a team of Technicians and will be expected to manage workshop loading, utilisation, efficiency, productivity and quality of work. In addition, you will also have the ability to assist in conducting effective staff performance appraisals in order to offer support and feedback to key members of the Service team, to ensure the team are delivering exceptional levels of service to our customers at all times.
As such, this role requires an outstanding individual whose enthusiastic, positive approach will encourage exceptional levels of work and efficiency from the workshop with the support from our experienced service team as well as JLR’s Excellence Training both online and in the classroom.
We are seeking a technically knowledgeable individual with an uncompromised understanding of the running of a very busy workshop and as such, previous experience in a similar or technical role is essential.
The successful applicant will have excellent communication skills and will thrive under pressure whilst delivering unprecedented levels of customer service to both external and internal customers. You will have excellence organisational and preparation skills coupled with a genuine passion for detail. Someone who will use their own initiative where they think they can provide optimum outcomes to deliver efficient turnarounds for our customers.
Previous experience within the JLR brand would be desirable but not essential.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback.
You will be joining a successful and established team at Guy Salmon Land Rover Northampton, who enjoy working together to be the best at what we do. We want to be famous for the way we care for our customers and if you'd like to be part of that, we'd love to hear from you, please apply online via Sytner Careers.