JLR Customer Service Advisor (Inbound)

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Contact
Laura Boyle, Contact Centre Manager
Hours
Full Time
Location
JLR Contact Centre
Closing date
24th July 2019

Job description

About the role

An exciting opportunity has arisen for Customer Service Advisors (inbound) to accompany a brand new venture within the Jaguar Land Rover division
Situated at our offices in Leicester city centre the Contact Centre team will be responsible for handling numerous customer queries relating to repair work and servicing 

Sytner Customer Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

You will be responsible for handling each query with care and attention to detail as well as being capable of achieving set targets and productivity levels, required within a Contact Centre environment.

Previous experience within a Contact Centre environment is not essential as full training will be provided. We are looking for someone who is committed to providing excellent service to customers with high expectations. Also, someone who can work well under pressure in a very busy and ever changing environment.


Finally, to assist in making this venture a success you must possess a positive outlook and also hold a solid track record in terms of reliability

Why Sytner?

Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.

We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.

We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback.


More about JLR Contact Centre

JLR Contact Centre

3rd Floor
St Georges House
6 St Georges Way
Leicester
Leicestershire
LE1 1QZ

0116 282100


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Benefits and Rewards

As well as being surrounded by a supportive team, there are plenty of fantastic tangible benefits available to Sytner Group colleagues. From collleague car purchases, to childcare vouchers; find out more about the benefits of working for the UK’s biggest prestige car retailer.

Read more


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