About the role
We have an excellent opportunity available for a motivated Bodyshop Vehicle Damage Assessor to join our team at Mercedes-Benz of Newcastle.
As a Sytner Bodyshop VDA, you will provide outstanding customer care and be the vital link between our customers and the bodyshop team. Maximising the opportunity that is presented each day through our service department is a fundamental part of this role. This will involve inspecting vehicles for damage, producing a repair estimate and of course contacting the customer to discuss the repair required.
You will also liaise with bodyshop technicians and insurance companies about vehicle statuses and ensure that vehicles will be ready on time and be a key link between service and bodyshop. You will also have the ability to give the best advice on our products and services to our customers. The role also includes the invoicing and administration duties involved with the repairs when completed.
This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.
Sytner Bodyshop VDA’s work a variety of flexible patterns which may include the occasional Saturday.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.