Parts Advisor

About the role

Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Porsche Centre Solihull.

As a Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.

You will also ensure that the parts department is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.

About you

High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.

We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.

We would like you to be able to work on your own initiative but you will be a key member of a team so hard work and accuracy will be needed. You must be of smart appearance, computer literate (knowledge of the Kerridge system would be advantageous) and have a good eye for detail. A full driving licence and previous parts experience is essential to the role.

Why Sytner?

Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.

We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.

We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.