About the role
We are looking to recruit a Telephony Operator to join our team within the VWG division.
This is an integral role, where you will be expected to offer full support to all our departments, answering all incoming calls and relaying messages accurately, to carry out ad hoc administrative duties as required.
This position is a part time role working 20 hours per week and Saturdays on a rota.
- Monday to Friday- 2pm till 6pm
- Wednesday 1pm till 6pm, Thursday and Friday 9:30am till 6pm.
This role can be undertaken from home, however you will need to be East Midlands based.
The role will suit a highly enthusiastic, motivated individual, who wishes to be part of a busy team committed to delivering an exceptional customer experience. The role will involve managing incoming calls and directing them to the appropriate departments. As a premium brand retailer, this role will ensure the first impression to our customers is an outstanding one, therefore a professional and confident telephone manner and previous customer service experience is essential.
Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package.
We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that:
Industry-leading Maternity, Paternity and Adoption Pay
Bespoke Flexible Working Solutions
Enhanced Long Service Awards
Discounted Car Schemes
High Street Discounts
At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Unsure? Read on…
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.