Emma Roberts

Receptionist - Porsche Centre Mid-Sussex

Name

Emma Roberts

How long have you worked for Sytner Group?

18 months.

How has your job changed in that time?

I’ve become more involved with the dealership team and learnt many new skills.

If someone wanted to become a Dealership Receptionist, what key skills would they need?

  People skills, a personable friendly approach, to be professional, have a smart appearance, a good telephone manner and patience.

What is your favourite part of your job? 

Meeting and greeting all of our customers and interaction with all of the team.

Three words that sum up the people in your team? 

Approachable, helpful, friendly.

If you could take one item to a desert island what would it be? 

Mascara!

Favourite saying? 

“Onwards and Upwards”

Hidden talents? 

I’m quite artistic and a good sketcher.

Things you like? 

Wine, fashion, socialising, badminton and tennis.

I will never been seen without…   

My make-up and hair well groomed (see above!?).

Favourite TV programme 

Boardwalk Empire.

Unknown fact? 

I once helped set up The Lord Mayors Show in London!