Richard Willis

Business Manager - Guy Salmon Land Rover Wakefield

When did you start working at Sytner Group?

2006

If someone wanted to become a Senior Business Manager, what key skills and attitude would they need?

Forthcoming, approachable, professional dealing with customers, and organised

What is your favourite part of your job?

Customer interaction

Three words that sum up the people in your team?

Dynamic, individuality, proactive

What does your place of work do to help its colleagues maintain work-life balance?

They give us freedom to adjust our hours to suit personal needs when required.

How do you know you are making a difference?

Year-on-year growth and praise from Paul Williams

Can you tell me about the culture in your workplace?

It’s like having a 2nd home, we are family.

How have you developed since working for Sytner?

More organised, I have learnt a better way of working by adopting the Sytner way

What’s been one of your proudest moments working at Sytner?

Being part of a Business Manager team that won a 4-day cruise paid for by Sytner by winning the VWG Elite Business Managers competition

What advice would you give to recent new hires?

Be open minded, don’t be afraid to ask questions and enjoy your new journey

If you could go back and give yourself some career advice when you were 15 years old, what would it be?

Persistence, hard work and never give up attitude is key to achieving your goals. Constantly thriving to achieve more.