Stuart Hood

Head of Business - Graypaul Birmingham

Name

Stuart Hood

How long have you worked for the group?

11 years.

How has your job changed in that time?

More demanding, more focus on customer satisfaction.  I started out as a Workshop Controller and I have worked my way up to being Brand Manager of a dealership.

For someone who wanted to become a Brand Manager, what key skills would they need?

Good organisation skills, be a listener, someone who can delegate and an ability to motivate others.

What is your favourite part of your job?

Seeing customers happy.

Three words that sum up the people in your team 

Enthusiastic, passionate and happy.

If you could take one item to a desert island what would it be?

A football.

Favourite saying

“Can I make a suggestion?”

Hidden talents?

I am an F.A. qualified football coach

Things you like

Pasta, football.

I will never been seen without…

My watch

Favourite TV programme

CSI Miami.

Unknown fact?

I used to be a policeman…