Tony Wilson

Dealer Principal - Tollbar Warwick

Name

Tony Wilson

How long have you worked for Sytner Group?

13 years

How has your job changed in that time?

There is far more focus on customer satisfaction now, its all about keeping the customer happy. Plus, with the internet people are now less loyal so we have to try harder. 

If someone wanted to become a Dealer Principal, what key skills would they need?

Got to be a people person, need to lead rather than manage and motivate a team to work as one! 

What is your favourite part of your job?

Being successful and achieving our goals, including achieving good customer satisfaction and staff satisfaction scores.  

Three words that sum up the people in your team?

Unique, Focused and Fun!

If you could take one item to a desert island what would it be?

An iPod.

Favourite saying?

“Well Done!”

Hidden talents?

Experienced Scuba Diver- hee hee.

Things you like?

Spending time with my daughters while they are horse riding and watching my son play football. 

I will never been seen without…

My wife! 

Favourite TV programme

Family Guy.

Unknown fact?

I’m an ex-miner and love English folk music!