Victoria Richards

BMW and MINI Divisional Talent Manager - Sytner Group (Field Based)

How long have you worked for Sytner Group?

This time round… 8 months but initially started working for Sytner Group in June 2001!

How has your job changed in that time?

I started temping on reception and then joined as an employee whilst at university as weekend/holiday receptionist. When I graduated I took on a marketing role and then a year or so later a field based marketing role. I did this for many years before taking on the responsibility of HR/CRM Manager. After a short break away from Sytner Group I returned as Talent Manager for the BMW/MINI Division.

If someone wanted to become a Talent Manager, what key skills would they need?

People skills are a must! HR and recruitment experience is key as well as self-motivation and organisation.

What is your favourite part of your job?

Giving people opportunities

Three words that sum up the people in your team?

Great sense of humour. Supportive. Respectful.

Favourite saying?

“Success is not final, failure is not fatal, it is the courage to continue that counts.” (Winston Churchill)

Hidden talents?

A memory for remembering dates and really random things!

Things you like?


I will never been seen without...

A wrap/pashmina. I’m always cold!

Favourite TV programme -

House of Cards

Unknown fact?

I have a twin sister

If you could take one item to a desert island what would it be?

A boat!