Visar Lokaj

New Car General Sales Manager -

When did you start working at Sytner Group?

October, 2014

If someone wanted to become a New Car Sales Manager, what key skills and attitude would they need?

Integrity, Discipline, Organisation, Positivity and Enthusiasm

What is your favourite part of your job?

Making a difference every day, making people happy and going home with a sense of accomplishment.

Three words that sum up the people in your team?

Unique, Diverse and Surprising

What does your place of work do to help its colleagues maintain work-life balance?

We operate early/late start and finish( for parents on the school run) , long weekends on/off and special days off for major events

How do you know you are making a difference?

When I receive positive feedback from members of my team about how they feel, customers messaging about their wonderful experience received. Achieving success with my financial/sales performance.

Can you tell me about the culture in your workplace?

I like to provide my team and department with all the right tools in their “toolbox” and create an environment where everyone can run their own business within a business. We have a lot of fun and a “one team ethos”, everyone looks out for each other.

How have you developed since working for Sytner?

I have learned a huge amount since I started, from understanding customers and the art of negotiation, to being involved in operating a multi-million pound department/business, with recruiting and training the best people around me. My career and personal development have blossomed.

What’s been one of your proudest moments working at Sytner?

I started as a Sales Executive without having ever worked in the automotive industry. I was able to progress very quickly to Sales Controller and then when I became the New Car Sales Manager that was my proudest moment. It was the goal I set myself to achieve once I had started with Sytner all those years ago!